No hidden fees The assistance plan you choose is what you pay. There are no surprise charges or extra costs.

Dedicated support engineer Once you choose a plan, a specific team member will be contract assigned to your vessel for the duration of the agreement. You’ll always speak with the same expert.

Support starts immediately Remote assistance begins as soon as payment is received. No delays. No waiting for activation.

Flexible communication We support your crew via email, phone, WhatsApp, and others, awhatever works best onboard.

Confidential and secure All data and conversations are handled with strict privacy. Your operational details remain protected.

Real maritime experience Our team consists of certified professionals who’ve worked onboard. We understand vessel systems and provide practical, crew-friendly guidance.